Support

Technical support

We are here for you when your website needs help.

Run into a problem, or need something changed on your website? Fill in the form and we’ll get back to you right away or the next business day.

Report an issue

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Basic information

SLA Tier*

Please select the Tier level of your web of application.

Phone for Tier 0 and Tier 1

If you prefer communicating over the phone, do not hesitate to call us during workdays at +420702004021

Request Type*

Bug

Feature Request

Information about you

Email*

Enter Email Confirm Email

Only enter an email that is authorized by us for technical support. Email validation takes place automatically. Requests from unregistered addresses will be ignored.

Incident information

URL*

The URL of the website or application affected by the incident.

Environment*

Production

Staging/Test

The type of environment where the problem occurs.

Type of Incident*

Select the type of incident that most closely matches.

Attachment*

Drop files here or

Max. file size: 5 MB, Max. files: 8.

Screenshot or error message.

Description of the incident*

Please describe in as much detail as possible the nature of the problem and how we can replicate it, including the URLs to which the problem relates.

Consent to data processing*

By ticking, I agree to the processing of personal data.

Description of the request

URL*

URL of the website or application where we will improve.

Description of the request*

Describe in as much detail as possible what functionality or improvement you require, or your question.

Attachments*

Drop files here or

Max. file size: 5 MB, Max. files: 8.

Graphic design, data files, etc.

Consent to data processing*

By ticking, I agree to the processing of personal data.

Contact details

E-mail
[email protected]

Phone
+420 702 004 021

Address
Traubova 1549/12, 602 00 Brno