{"id":12371,"date":"2024-06-11T08:26:01","date_gmt":"2024-06-11T06:26:01","guid":{"rendered":"https:\/\/zeni.cz\/tech-support\/"},"modified":"2026-06-11T11:23:47","modified_gmt":"2026-06-11T09:23:47","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/zeni.cz\/en\/tech-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<section id=\"hero-block_ce2edf440731f763a9f28f9b991c0dc8\" class=\"acf-block-hero hero hero--short bg-stars\">\n    <div class=\"container\">\n                    <div class=\"hero__inner\">\n                <div class=\"hero__content\">\n                                            <span class=\"badge badge-cyan hero__badge\">Support<\/span>\n                    \n                    <h1 class=\"hero__title\">Technical support<\/h1>\n\n                                            <p class=\"hero__subtitle\">We are here for you when your website needs help.<\/p>\n                    \n                                    <\/div>\n\n                <div class=\"hero__image\">\n                                            <img decoding=\"async\" src=\"https:\/\/zeni.cz\/app\/themes\/zeni-child\/assets\/images\/zeni_pointing_3d.png\" alt=\"Zeni mascot\" class=\"mascot mascot-float\" loading=\"lazy\">\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section id=\"text-section-block_cd49f4d60034acc1e9b775058bb1a49b\" class=\"acf-block-text-section section bg-secondary\">\n    <div class=\"container\">\n        <div class=\"text-center max-w-3xl mx-auto\">\n                            <p class=\"text-xl leading-relaxed text-secondary\">Run into a problem, or need something changed on your website? Fill in the form and we\u2019ll get back to you right away or the next business day.<\/p>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"contact-section-block_f4a61fea5a34d4c788701e16652deb66\" class=\"acf-block-contact-section section\">\n    <div class=\"container\">\n        <div class=\"contact-layout\">\n\n            <div class=\"card card-elevated\">\n                <h2 class=\"text-2xl mb-6\">Report an issue<\/h2>\n                <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_7' style='display:none'><div id='gf_7' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&#8220;*&#8221; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_7' id='gform_7'  action='\/en\/wp-json\/wp\/v2\/pages\/12371#gf_7' data-formid='7' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_7' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_7_24\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_24'>Email<\/label><div class='ginput_container'><input name='input_24' id='input_7_24' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_7_24'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_7_16\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Basic information<\/h3><\/div><div id=\"field_7_1\" class=\"gfield gfield--type-select gfield--input-type-select gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_1'>SLA Tier<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_1' id='input_7_1' class='large gfield_select'  aria-describedby=\"gfield_description_7_1\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select Tier level<\/option><option value='tier_0' >Tier 0<\/option><option value='tier_1' >Tier 1<\/option><option value='tier_2' >Tier 2<\/option><option value='tier_3' >Tier 3<\/option><option value='tier_4' >Tier 4<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_7_1'>Please select the Tier level of your web of application.<\/div><\/div><div id=\"field_7_10\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h2>Phone for Tier 0 and Tier 1<\/h2>\nIf you prefer communicating over the phone, do not hesitate to call us during workdays at <a href=\"tel:+420702004021\">+420702004021<\/a><\/div><fieldset id=\"field_7_15\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Request Type<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_7_15'>\n\t\t\t<div class='gchoice gchoice_7_15_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='bug_report'  id='choice_7_15_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_7_15_0' id='label_7_15_0' class='gform-field-label gform-field-label--type-inline'>Bug<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_7_15_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_15' type='radio' value='feature_request'  id='choice_7_15_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_7_15_1' id='label_7_15_1' class='gform-field-label gform-field-label--type-inline'>Feature Request<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_7_9\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Information about you<\/h3><\/div><fieldset id=\"field_7_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_7_5_container'>\n                                <span id='input_7_5_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <input class='' type='email' name='input_5' id='input_7_5' value=''    aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_7_5\" \/>\n                                    <label for='input_7_5' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                <\/span>\n                                <span id='input_7_5_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <input class='' type='email' name='input_5_2' id='input_7_5_2' value=''    aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_7_5\" \/>\n                                    <label for='input_7_5_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><div class='gfield_description' id='gfield_description_7_5'>Only enter an email that is authorized by us for technical support. Email validation takes place automatically. Requests from unregistered addresses will be ignored.<\/div><\/fieldset><div id=\"field_7_11\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Incident information<\/h3><\/div><div id=\"field_7_4\" class=\"gfield gfield--type-website gfield--input-type-website gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_4'>URL<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_website'>\n                    <input name='input_4' id='input_7_4' type='url' value='' class='large'  aria-describedby=\"gfield_description_7_4\"  placeholder='https:\/\/' aria-required=\"true\" aria-invalid=\"false\" \/>\n                <\/div><div class='gfield_description' id='gfield_description_7_4'>The URL of the website or application affected by the incident.<\/div><\/div><fieldset id=\"field_7_8\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Environment<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_7_8'><div class='gchoice gchoice_7_8_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.1' type='checkbox'  value='production'  id='choice_7_8_1'   aria-describedby=\"gfield_description_7_8\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_1' id='label_7_8_1' class='gform-field-label gform-field-label--type-inline'>Production<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_7_8_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.2' type='checkbox'  value='staging'  id='choice_7_8_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_2' id='label_7_8_2' class='gform-field-label gform-field-label--type-inline'>Staging\/Test<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class='gfield_description' id='gfield_description_7_8'>The type of environment where the problem occurs.<\/div><\/fieldset><div id=\"field_7_13\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_13'>Type of Incident<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_13' id='input_7_13' class='large gfield_select'  aria-describedby=\"gfield_description_7_13\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select an incident type<\/option><option value='app_down' >The website or application is unavailable<\/option><option value='frontend_down' >Part or all of the functionality on the frontend is broken<\/option><option value='backend_down' >Part or all of the functionality on the administration is broken<\/option><option value='cron_down' >Part or all of the automated function(s) (eg import) is\/are broken<\/option><option value='login_issue' >I can&#039;t log in to the administration<\/option><option value='other_issue' >Other<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_7_13'>Select the type of incident that most closely matches.<\/div><\/div><div id=\"field_7_7\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_7_7'>Attachment<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_7_7' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_7_7&quot;,&quot;container&quot;:&quot;gform_multifile_upload_7_7&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_7_7&quot;,&quot;filelist&quot;:&quot;gform_preview_7_7&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/?gf_page=3900fd89bd94898&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;*&quot;}],&quot;max_file_size&quot;:&quot;5242880b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:7,&quot;field_id&quot;:7,&quot;_gform_file_upload_nonce_7_7&quot;:&quot;b9285b9244&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;8&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_7_7&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_7_7' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_7_7' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_7_7 gfield_description_7_7\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_7_7'>Max. file size: 5 MB, Max. files: 8.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_7_7'><\/ul> <div id='gform_preview_7_7' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_7_7'>Screenshot or error message.<\/div><\/div><div id=\"field_7_12\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_12'>Description of the incident<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_12' id='input_7_12' class='textarea large'  aria-describedby=\"gfield_description_7_12\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_7_12'>Please describe in as much detail as possible the nature of the problem and how we can replicate it, including the URLs to which the problem relates.<\/div><\/div><fieldset id=\"field_7_23\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consent to data processing<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_7_23'><div class='gchoice gchoice_7_23_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_23.1' type='checkbox'  value='By ticking, I agree to &lt;a href=&quot;https:\/\/zeni.zenidev.eu\/prohlaseni-o-ochrane-osobnich-udaju\/&quot;&gt;the processing of personal data.&lt;\/a&gt;'  id='choice_7_23_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_23_1' id='label_7_23_1' class='gform-field-label gform-field-label--type-inline'>By ticking, I agree to <a href=\"https:\/\/zeni.zenidev.eu\/prohlaseni-o-ochrane-osobnich-udaju\/\" rel=\"nofollow noopener\" target=\"_blank\">the processing of personal data.<\/a><\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_7_17\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Description of the request<\/h3><\/div><div id=\"field_7_20\" class=\"gfield gfield--type-website gfield--input-type-website gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_20'>URL<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_website'>\n                    <input name='input_20' id='input_7_20' type='url' value='' class='large'  aria-describedby=\"gfield_description_7_20\"  placeholder='https:\/\/' aria-required=\"true\" aria-invalid=\"false\" \/>\n                <\/div><div class='gfield_description' id='gfield_description_7_20'>URL of the website or application where we will improve.<\/div><\/div><div id=\"field_7_18\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_18'>Description of the request<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_18' id='input_7_18' class='textarea large'  aria-describedby=\"gfield_description_7_18\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_7_18'>Describe in as much detail as possible what functionality or improvement you require, or your question.<\/div><\/div><div id=\"field_7_19\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_7_19'>Attachments<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_7_19' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_7_19&quot;,&quot;container&quot;:&quot;gform_multifile_upload_7_19&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_7_19&quot;,&quot;filelist&quot;:&quot;gform_preview_7_19&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/?gf_page=3900fd89bd94898&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/zeni.cz\\\/wp\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;*&quot;}],&quot;max_file_size&quot;:&quot;5242880b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:7,&quot;field_id&quot;:19,&quot;_gform_file_upload_nonce_7_19&quot;:&quot;f0ff2e5e11&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;8&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_7_19&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_7_19' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_7_19' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_7_19 gfield_description_7_19\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_7_19'>Max. file size: 5 MB, Max. files: 8.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_7_19'><\/ul> <div id='gform_preview_7_19' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_7_19'>Graphic design, data files, etc.<\/div><\/div><fieldset id=\"field_7_22\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox 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rel=\"nofollow noopener\" target=\"_blank\">the processing of personal data.<\/a><\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_7' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> <input type='hidden' name='gform_ajax' value='form_id=7&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;hash=e030328167b9cf9773a013b41cbd1882' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_7' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_7' id='gform_theme_7' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_7' id='gform_style_settings_7' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_7' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='7' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='OZ\/6SPc95Voh1oFsk8oq69IKL1N36BSjYcxfVzSAat8MmO8FbGN1lY9DXON0z5ZbfthNnS99e8t3fZ8fbwfaMWRanfq9hyD\/SCBXu2KLbs5MMLo=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_7' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_7' id='gform_target_page_number_7' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_7' id='gform_source_page_number_7' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_7' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_7' id='gform_ajax_frame_7' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 7, 'https:\/\/zeni.cz\/app\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_7').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_7');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_7').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_7').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_7').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_7').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_7').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_7').val();gformInitSpinner( 7, 'https:\/\/zeni.cz\/app\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [7, current_page]);window['gf_submitting_7'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_7').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_7').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [7]);window['gf_submitting_7'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_7').text());}else{jQuery('#gform_7').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"7\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_7\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_7\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_7\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 7, current_page );            if ( visibilityTestDiv ) {                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<path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M3 8l7.89 5.26a2 2 0 002.22 0L21 8M5 19h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z\" \/>                                <\/svg>\n                                <div class=\"contact-info__text\">\n                                                                            <strong>E-mail<\/strong><br>\n                                                                                                                <a href=\"mailto:start@zeni.cz\">start@zeni.cz<\/a>\n                                                                    <\/div>\n                            <\/div>\n                                                    <div class=\"contact-info__item\">\n                                <svg class=\"contact-info__icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"2\">\n                                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M3 5a2 2 0 012-2h3.28a1 1 0 01.948.684l1.498 4.493a1 1 0 01-.502 1.21l-2.257 1.13a11.042 11.042 0 005.516 5.516l1.13-2.257a1 1 0 011.21-.502l4.493 1.498a1 1 0 01.684.949V19a2 2 0 01-2 2h-1C9.716 21 3 14.284 3 6V5z\" \/>                                <\/svg>\n                                <div class=\"contact-info__text\">\n                                                                            <strong>Phone<\/strong><br>\n                                                                                                                <a href=\"tel:+420702004021\">+420 702 004 021<\/a>\n                                                                    <\/div>\n                            <\/div>\n                                                    <div class=\"contact-info__item\">\n                                <svg class=\"contact-info__icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"2\">\n                                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M17.657 16.657L13.414 20.9a1.998 1.998 0 01-2.827 0l-4.244-4.243a8 8 0 1111.314 0z\" \/><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 11a3 3 0 11-6 0 3 3 0 016 0z\" \/>                                <\/svg>\n                                <div class=\"contact-info__text\">\n                                                                            <strong>Address<\/strong><br>\n                                                                                                                Traubova 1549\/12, 602 00 Brno                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                \n                <div class=\"text-center\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-300x300.png\" class=\"attachment-medium size-medium\" alt=\"\" sizes=\"auto, 280px\" style=\"max-width: 280px; margin: 0 auto;\" srcset=\"https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-300x300.png 300w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-1024x1024.png 1024w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-150x150.png 150w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-768x768.png 768w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-500x500.png 500w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-400x400.png 400w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call-625x625.png 625w, https:\/\/zeni.cz\/app\/uploads\/2026\/06\/Zeni-on-call.png 1386w\" \/>                                    <\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-12371","page","type-page","status-publish"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/zeni.cz\/en\/blog-o-wordpress-woocommerce\/author\/rjurinek\/","display_name":"rjurinek"},"relative_dates":{"created":"Posted 2 years ago","modified":"Updated 1 day ago"},"absolute_dates":{"created":"Posted on 11.6.2024","modified":"Updated on 11.6.2026"},"absolute_dates_time":{"created":"Posted on 11.6.2024 8:26","modified":"Updated on 11.6.2026 11:23"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/pages\/12371","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/comments?post=12371"}],"version-history":[{"count":6,"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/pages\/12371\/revisions"}],"predecessor-version":[{"id":13847,"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/pages\/12371\/revisions\/13847"}],"wp:attachment":[{"href":"https:\/\/zeni.cz\/en\/wp-json\/wp\/v2\/media?parent=12371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}